Aptly + Fluent Commerce

Overview

Aptly integrates with Fluent Commerce, a cloud-native Distributed Order Management System (OMS) that provides real-time inventory visibility, intelligent fulfillment orchestration, and flexible order lifecycle control across channels and locations.
By connecting Aptly’s delegation engine with Fluent Commerce’s orchestration platform via APIs (including REST and GraphQL) and event feeds, organizations can ensure that operational decisions — such as order releases, fulfillment assignments, or exceptions handling — follow defined governance and authority policies.

This integration enables automated enforcement of approval limits and decision rights defined in Aptly across Fluent Commerce workflows, elevating control over order execution, fulfillment exceptions, and customer commitments.

Key Capabilities

Delegated Authority in Order Operations
Aptly evaluates current delegated authority rules when changes occur in Fluent Commerce workflows — such as order state transitions, inventory hold decisions, or fulfillment adjustments — and enforces that only authorized users can perform critical actions in the OMS.

Approval Enforcement for Transaction Decisions
Whether it’s releasing high-value orders, overriding fulfillment rules, or confirming inventory allocations, Aptly’s governance logic can be applied to Fluent Commerce events. Decisions requiring elevated authority will be routed for approval according to your delegation matrix.

Inventory and Fulfillment Governance Alignment
Fluent Commerce’s real-time inventory visibility and fulfillment orchestration processes (e.g., allocation logic, delivery promises, split shipments) are synchronized with Aptly’s delegated authority model, so inventory commitments reflect authorized decision rights.

Custom Field and Workflow Mapping
Out-of-the-box mappings support Fluent Commerce standard entities such as orders, inventory locations, and fulfillment records. Aptly’s flexible configuration allows custom attribute and conditional logic to support entity-specific approval rules, regional governance, or exception workflows.

Comprehensive Audit and Traceability
Every authority check and enforced decision tied to Fluent Commerce events is logged in Aptly’s audit trail. This provides compliance teams with full visibility into who made what decisions, when, and under what authority — supporting audit readiness and internal controls.

Value to Organizations

Integrating Fluent Commerce with Aptly connects operational order management with enterprise governance, ensuring that order processing, fulfillment decisions, inventory exceptions, and customer commitments are executed under valid delegated authority. This reduces risk from unauthorized actions, improves governance transparency, and accelerates exception handling by embedding approvals in the systems where work actually happens.

Example Use Cases

• High-Value Order Releases: Route order release approvals for review when orders exceed predefined thresholds, ensuring only authorized individuals can commit inventory.
• Allocation Overrides: Apply delegated authority logic when overriding standard inventory allocation rules for priority customers or special fulfillment scenarios.
• Exception Handling: Automatically escalate exception workflows requiring approval within Fluent Commerce based on delegation limits in Aptly.
• Fulfillment Policy Decisions: Enforce corporate policies for ship-from-store, click-and-collect, or split fulfillment scenarios using Aptly’s governance model.
• Fulfillment SLA Exceptions: Elevate decisions that deviate from service-level agreements for approval by authorized roles.