Platform · Delegation of Authority

Delegation of authority software that stays current and proves it

A delegation of authority (DOA) policy defines who can approve transactions, commit the organization, and make decisions, and within what limits. Aptly replaces the static authority matrix, the spreadsheet register, and the email chain with one live, auditable system that cascades authority from the board to the front line, with approvals, acceptance, and a full audit trail at every level.

How It Works
Live authority cascade with limits intact
Acceptance tracked at every level
Point‑in‑time recall of who held authority
Remains current as roles change
Delegation of authority cascade from issuer to recipient to sub-recipient, with conditions and step-down limits intact at each level.
The problem

A matrix that cannot keep up is a control that cannot hold

Most organizations already have a delegation of authority policy. Almost all of them keep it in a spreadsheet, a slide, or a policy document that is out of date the moment someone changes roles. There is no tracked acceptance, no record of who delegated what to whom, and no way to prove who held authority on a past date. When the organization reorganizes, the matrix breaks quietly, and the gap only surfaces at audit, or after an authorization control failure.

What is a delegation of authority matrix?

A delegation of authority matrix (DOA matrix) is a structured record of who can approve which decisions, up to what limit, and under what conditions. On paper or in a spreadsheet it drifts out of date. As a living system it stays current, tracks acceptance, and proves who held authority on any date.

~90%
Third-Party Research

In the January 2025 report "The Delegation Edge" from Ernst & Young LLP (EY) and the Society for Corporate Governance, based on a survey of more than 200 Society members, almost 90% of organizations said they have implemented a DOA policy, formal or informal. The same research shows the execution gap: only 40% conduct regular training on policy updates, and 35% cite difficulty tracking and enforcing the policy.

Survey-based; EY and the Society for Corporate Governance, January 2025.
Nearly every organization has a delegation of authority policy. The hard part is keeping it current, accepted, and provable. That is the job Aptly does.
The Authority Layer

Identity proves who you are. Aptly governs what you may decide.

Identity systems answer who you are. Your business systems move the work. Neither one answers what each person is authorized to decide. Aptly is the layer in between, the system of record for delegation of authority, and your delegations, limits, conditions, and acceptance live there as one structured, versioned record.

See how it fits the whole platform →
Inside Delegation of Authority

One record, the full lifecycle

One governed record, from the authority model to the proof. Define it once, keep it current as you change, and prove it on demand.

Decision rights navigation icon
Model decision rights

Map who can approve what, and within which limits.

Issue and acknowledge delegations icon
Issue and cascade

Delegate down the hierarchy with acceptance and limits intact.

Central authority hub icon
Automate and connect

Sync the live record into the systems where work happens.

Audit log icon
Monitor and prove

Reconstruct who held what authority on any date.

How a delegation moves

Every delegation follows the same path, with its conditions and limits intact at each step.

01
Created
Prepared with limits and conditions set
02
Approved
Routed for approval before issuance, when required
03
Issued
Sent to the recipient, with notification
04
Accepted
The recipient acknowledges and the authority is live
05
Expired
Ended on schedule, with the change recorded
Each state is recorded and attributed, so the history is complete without reconstruction.
Automated issuance and revocation

When a position changes in your HR or identity system, Aptly can issue the delegations that now apply and revoke the ones that no longer do.

Validity monitoring

When a position, department, reporting line, or scope changes, affected delegations are flagged as invalid and routed for review, so authority never quietly goes stale.

Capabilities

A complete toolset for delegation of authority

The features enterprises ask for, from modeling decision rights to automating how authority moves and proving it on demand.

Model decision rights

Build the full picture of who can decide what, across every entity.

Powered by Delegation of Authority
Dynamic authority matrices. Model who can approve what by position, entity, and decision type, with limits, conditions, and responsible, accountable, consulted, and informed roles on each.
Financial and non-financial authorities. Capital expenditure, contracts, hiring, and policy exceptions in one model.
Multi-currency thresholds. Set a default currency and issue delegations in any currency, converted by exchange rate.
One model across entities. A single authority model spanning every legal entity and jurisdiction, not a spreadsheet per region.
Policy and document linking. Attach or link the policies and procedures behind each delegation, so the rule and its authority stay together.
Issue, cascade, and control

Put authority in the right hands and move it through the hierarchy under control.

Powered by Delegation of Authority
Issuance with tracked acceptance. Issue delegations in real time and record acknowledgment, so authority is taken, not just assigned.
Approval before issuance. Route delegations for approval before they take effect, with the full approval path captured.
Cascading delegation. Cascade authority from the board to the front line and track how it flows down the organization.
Redelegation control. Restrict who may redelegate and to whom, set the limit at each level, and keep it from ever exceeding its source.
Temporary and expiring delegations. Grant authority for leave, projects, or committees, and revoke, suspend, reinstate, or expire it on schedule.
Automate and connect

Keep the record current everywhere work happens, and route by it.

Powered by Authority Hub →
Visual workflow builder. Shape how authority syncs and how requests route on a drag-and-drop canvas, with custom code steps in the same flow. No engineering experience required.
Build from a description. Describe a workflow in plain language and watch it take shape on the canvas in real time, every step visible and editable.
Governed self-serve. Control which components teams can use, so building stays inside the boundaries you set.
HR and identity sync. Role changes flow in from HR and identity systems and trigger a delegation review, so authority follows reality.
Approval routing by the record. Route requests and approvals by the authority in force today, not by rules retyped from a document.
Monitor, prove, and report

Keep the record honest and make the evidence a by-product of running it.

Powered by Delegation of Authority
Organization-wide visibility. Broad or restricted access to search and filter across decision rights, and every authority a person holds in one view.
Version history and point-in-time recall. Reconstruct the full authority state for any past date: who held what, at what limit, under what conditions.
Audit trail and attribution. Every change tracked and attributed, so evidence is a by-product of running the program.
Reporting and export. Report on and export all authorities as of any date for audit, board, and regulator review.
Notifications. Notify the right people of new delegations, revocation, suspension, and upcoming expirations.
Integrated

Authority that keeps itself current

Aptly connects to the systems you already run. Personnel and structure data sync in from your human resources information system (HRIS) and identity provider, so a role change triggers a delegation review instead of leaving a stale permission in place. The governed record stays aligned with organizational reality, rather than the last manual update.

Syncs in
WorkdaySuccessFactorsOktaEntra IDSailPoint
AptlyGoverned authority record
Routes out
SAPOracleNetSuiteServiceNow
Authority defined once, kept current everywhere work happens.
What it looks like in practice

From a delegation to the proof, on any date

At Meridian Industries, the Chief Executive Officer delegates material contract authority to a Managing Director, within a set limit and on the condition that legal has reviewed the contract. The Managing Director accepts, and the authority is live. Eighteen months later, during an audit, the question is simple: who was authorized to commit Meridian to that contract on the day it was signed. Aptly answers it from the record, with the limit, the condition, the acceptance, and the lineage attached. No reconstruction.

>50%
Third-Party Research

In the Association of Certified Fraud Examiners (ACFE) 2024 Report to the Nations, drawn from 1,921 cases across 138 countries, more than half of occupational frauds traced to a lack of internal controls (32%) or an override of existing controls (19%). Delegation of authority is the control that decides who can commit the organization, and Aptly keeps it enforceable and provable.

ACFE 2024 Report to the Nations.

Part of one Authority Layer

Delegation of Authority defines and administers decision rights. Three more products extend the same governed record.

Signatory Management
Included

Signing on behalf of the organization is a distinct authority type. Keep authorized signatory lists current, validated, and audit-ready, and share them securely with banks and counterparties.

Learn more about Signatory Management →
Authority Hub
Included

Push delegations into the systems where work executes and route approvals by the governed record, with a built-in workflow builder to shape both.

Learn more about Authority Hub →
Intelligence
In preview

Ask who can decide what in natural language, wherever work happens, and detect authority risks before they become audit findings.

Learn more about Intelligence →
Define authority here, keep it in sync and route work in Authority Hub, understand and govern it in Intelligence, and connect it everywhere through Integrations.

Built for enterprise governance

SOC 2 Type II CertifiedISO 27001 AlignedGDPR CompliantAzure, multi-regionSingle sign-on (SSO / SAML)30+ connectors plus REST API
Visit the Trust Center →
FAQ

Frequently asked questions

What is delegation of authority software?

Delegation of authority software is a system for defining and administering who can approve, commit, and decide on behalf of an organization, and within what limits. Aptly replaces the static DOA matrix and spreadsheet register with a live record that tracks issuance and acceptance, cascades authority through the hierarchy, and proves who held authority on any date.

What is a delegation of authority matrix?

A delegation of authority matrix is a structured record of who can approve which decisions, up to what limit, and under what conditions, across each entity. On paper or in a spreadsheet it drifts out of date the moment roles change. In Aptly it stays current, tracks acceptance, and reconstructs the full authority state for any past date.

How is Aptly different from managing delegation of authority in a spreadsheet?

A spreadsheet has no version control, no tracked acceptance, no delegation lineage, and no way to prove who held authority on a past date. It breaks on every reorganization. Aptly keeps authority current as your organization changes, records every issuance and acceptance, and makes the full history available for audit without reconstruction.

How is Aptly different from the approval logic in our ERP?

Enterprise resource planning (ERP) systems enforce approval rules inside one system. No single ERP holds the cross-enterprise view of authority, and most do not verify whether a delegate has equivalent authority. Aptly is the system of record across systems, and Authority Hub syncs the governed record into your ERP so the rules there stay aligned.

How is delegation of authority different from identity and access management?

Identity systems answer whether you can access a system or click a button. Delegation of authority answers whether you are authorized to make a decision, up to what limit, and who is accountable. Aptly governs the decision, not the door, and sits between your identity provider and the systems where work happens.

What is point-in-time recall?

Point-in-time recall reconstructs the complete authority state for any past date: who held which authority, at what limit, under what conditions, granted by whom. It replaces the quarterly scramble to rebuild approval history during an audit or litigation hold with a continuous, evidenced record that stands on its own.

Can Aptly handle temporary delegations and redelegation limits?

Yes. Aptly issues temporary delegations for leave, finite projects, or committees, and expires them on schedule. Redelegation never exceeds its source, and you can restrict who may redelegate to specific roles or direct reports and set the limit at each level. Notifications cover new delegations, revocation, suspension, and upcoming expirations.

Does Aptly cover financial and non-financial authorities?

Yes. Aptly governs financial authorities, with limits and thresholds in your default currency or any currency by exchange rate, and non-financial authorities such as policy exceptions, hiring, and contract execution. Each decision type carries its own limits, conditions, and responsible, accountable, consulted, and informed (RACI) roles.

How does Aptly keep the matrix current when people change roles?

When connected human resources and identity systems record a role change, Aptly triggers a delegation review instead of leaving a stale permission in place. Authority Hub keeps the governed record in sync with the systems where work happens, so the matrix reflects organizational reality rather than the last manual update.

Go deeper

The state of delegation of authority

New research from Ernst & Young LLP (EY) and the Society for Corporate Governance examines how organizations delegate authority today: near-universal policy adoption alongside real gaps in training, tracking, and enforcement. Read the report to see where the execution gap shows up, and what closing it takes.

  • Industry research, more than 200 respondents
  • Training, tracking, and enforcement gaps
  • What a living DOA system changes
Get the report

See Aptly in your environment

Bring your own delegation of authority structure to a working session and see how Aptly digitizes it.

Getting decision rights right

Insights

integrate with your exstinG systems

Enterprise SSO and Directory Sync ensures core systems are always up-to-date. Explore our integrations.

Learn more  ➝
Aptly enterprise integration partners including SSO, HRIS, ERP, and directory sync

The state of delegation of authority management.

New research from EY and the Society for Corporate Governance finds 29% of organizations rate their DOA frameworks as less than effective. Our white paper examines why — and what to do about it.

✓ Industry research
✓ Regulatory requirements
✓ Technology roadmap